GoRefer Trust Center
Infrastructure
Updated October 2026
About this page. This page describes how GoRefer works today. It is not an independent audit or a contractual service level. For questionnaire answers, or for documents we share under NDA, make a request through the Trust Portal.
GoRefer runs on its own server at Google Cloud. Files, email and backups are handled by Amazon Web Services. Every provider that receives data is listed on our sub-processor page.
Hosting and Storage
Updated October 2026
Application and database
The GoRefer application and its database run on our own server at Google Cloud (Google LLC)
Our hosting provider encrypts stored data by default
Each firm's data is kept separate from every other firm's
Files and email
Uploaded documents and files are stored with Amazon Web Services in the United States
Private files are shared through links that expire
Email from GoRefer is sent through Amazon Web Services
Backups
Updated October 2026
We back up the full database every night. Each backup is encrypted before upload, stored with Amazon Web Services in the United States, separate from the provider that runs our database server, and kept for 30 days. We have tested restoring from a backup.
More on Business Continuity & Backups.
Availability
Updated October 2026
We target 99.9% monthly uptime. This is an operational target, not a contractual service level agreement. The Terms of Service set out the availability commitment that applies to your subscription.
Monitoring
Updated October 2026
We use Sentry to monitor the GoRefer app for errors. Bot checks on firm landing-page forms and webinar sign-up forms are provided by Cloudflare. See Network Security for how connections are protected.